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Blister screw-ups

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Post by Diosamblet Fri Feb 06, 2009 4:59 pm

Man, I opened 3 terradon blisters last night: one had a scar veteran head instead of a terradon head, the other two had mismatched wings. I called GW and they might have trouble sending me a replacement since new terradon models are coming out soon... so if they can't get a hold on an old model they'll send a new one in 2 weeks time.
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Post by Valhalla114 Fri Feb 06, 2009 10:10 pm

free bits?
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Post by luis the young Sat Feb 07, 2009 7:59 pm

you are the luckiest unluckiest person i know Mat, liek evrytime you buy something it has some type o fdefect, you complain and then they lik esend you free boxes of stuff !!
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Post by Diosamblet Sat Feb 07, 2009 9:18 pm

lol I guess. I wonder why they send people complete models instead of the little bits. They could just open a kit and send the specific bit, then if someone else is also missing a bit from the same kit, they don't have to send out another kit.

Also, because they send you a complete replacement model, you're stuck with the original with the slight flaw, and you want to fix it somehow so you end up with two complete models.
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Post by Ovich Sun Feb 08, 2009 12:23 pm

They seem to not care. I had a special order wood elf eternal guard. When I opened it, the weapon had broken off . It was a simple glue job. But I called GW anyway and they sent me a new whole figure.

I guess they're doing so well that they don't worry about little things like that.
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Post by scurrdi Sun Feb 08, 2009 2:14 pm

Since GW went away with their individual bitz ordering I think they've just gotten tired of dealing with it.

I mean I can imagine that it would be pretty taxing for somebody to process hundreds of bitz orders a day. And when you think about all of the different bitz you've got available between 40k and Fantasy alone, thats alot to file and keep track of.

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